Kairology

Introduction by Ian Williams

A number of my clients have recently been working through issues around strategic versus operational leadership. We all want to understand the difference and be involved in both, in the most appropriate way. What we often forget is that our personal leadership needs to be strategic, so that we can demonstrate the skills needed in leading others strategically. The leader’s job is to involved people in strategic issues – particularly those relevant to their job and goals – and to allow them the space and time to be strategic. What I often hear is frustration from senior people that leaders don’t or won’t rise to the challenge. My advice is coach, encourage and build confidence – then have the courage to step back. This article gives some good definition and helpful pointers.

Ian

What is strategic leadership and why do I need it? by Stephanie Tuia

Strategic leadership is a self-explanatory term, and even when separated, still provides a meaningful definition. A definition of strategic leadership can be summed up as the ability to anticipate, prepare, and get positioned for the future.”

In my experience, I have been able to pinpoint specific examples of colleagues who have exemplified strategic leadership in their professions. I’d like to share some examples of how strategic leadership is essential to a work environment.

A small company had been acquired by a larger firm. With this, the current leader had been let go and a new leader was appointed to take charge.

Anticipate and Prepare
Being acquired by a larger firm may bring more awareness to a company or provide better benefits, but several cons may get in the way at first. During a transition period, many employees are sometimes left without a job, or have decided to move on to other things in the wake of unsatisfied changes. It was no different when a well-liked president of the company was phased out due to financial setbacks. The firm took a lengthy process to make a move until finally appointing an internal employee to serve as the interim president. Left with a lot of the dirty work, the new leader immediately went to work and restored and initiated productivity with his employees. His biggest attribute was that he was prepared for this new role before he was even appointed as the new president. His natural work ethic had already groomed him for charismatic leadership and when the opportunity for advancement came, he wasted no time in taking charge and continuing the work. Likewise, a strategic leader will be able to pick up the pieces and restore work productivity regardless of a drastic change. Being the cheerleader and still an enforcer, Teams leaders are versatile figures held accountable for their employees work performance.

Get positioned for the future
A team leader’s major objective is to keep worker performance at a high and encourage improving results that would ultimately lead to a brighter outlook and future. Preparing employees now enables them to do such. Team Leaders have a weekly, monthly or even yearly report to give so their main motivation would be to constantly focus on the progress and performance of their individuals. In order to maintain and continue a future of positive results, an effective team leader will use strategic planning in his/her strategic management. Mentally, he/she will find ways to encourage employees to perform high to obtain team incentives, but will also encourage strategic planning at the individual level. Training employees to strategically plan in their prospective territories will alleviate the leader with multiple responsibilities and generate a more productive outcome in the work area. With a focus on the individual employee, a team leader will have the power to influence his/her employees to control their progress and look towards a better outcome.

One department is flourishing with work productivity, while one department is far behind.

Focus on the right energies
In a business world where deadlines are demanding and profits are important, companies and their leaders will hold work productivity as a high priority. A strategic leader will observe less than optimum circumstance and move quickly to create beneficial change. Saving time by focusing only on the right energies will help a company profit. For example, an employee serves in two departments, splitting duties between each. It is evident that his/her skills are stronger in research and development rather than in the sales department. A strategic leader may see more value in changing this employee’s role to work in this stronger area of expertise. At the same time, a strategic leader will realize that this employee may be able to provide unique insight across both functions that others cannot. Strategic leaders will observe these situations quickly and waste no time in shifting employees to areas where both the individual and organizations can benefit the most.

These glimpses give you some helpful scenarios of how strategic leadership can be applied in your work environment. Should you have any future problems with work productivity, profits or even issues with your employees, address those concerns with some professional guidance and you’ll discover how an investment in your team will result is bottom line results.

To learn more about effective strategic leadership visit http://www.cmoe.com

Article Source: http://EzineArticles.com/?expert=Stephanie_Tuia http://EzineArticles.com/?Applying-Strategic-Leadership-in-the-workplace&id=292267

By Michael J Beck

When I ask workshop participants about characteristics of both good and bad leaders, the list never includes issues of intelligence, technical skills, or effective decision-making! Instead, the list is full of people-related traits - good listener, respectful, good communicator, develops others…

Effective personal leadership can be summarized as being competent in these skill sets:

• •Becoming Influential
• Facilitating Teamwork & Collaboration
• Being a Catalyst for Change
• •Managing Conflict
• Developing Others
• Having & Communicating a Compelling Vision

Unfortunately, improving one’s competency in these areas is often a challenge. Let me explain why…Unlike factual information, which gets processed in the neo-cortex of the brain, people-related skills are processed in part of the brain called the Amygdala. This portion of the brain regulates emotional insights and responses rather than logical insights and responses. Improving the leadership skills set forth above require one to break old habits/responses and form new ones, and we aren’t able to do this simply by learning and acquiring knowledge. That’s the difference between the neo-cortex and the Amygdala. 

There are a couple of inherent challenges with this process. Pretty much everyone acknowledges that they have room for improvement. The first challenge is knowing which areas to improve. We all have blind spots. We’re aware of some of our shortcomings, but usually not all of them. Secondly, breaking habits and forming new ones requires commitment, persistence, and time. It usually takes support from others - people who can point out when you’ve acted in a way contradictory to your intent. It’s important to use a reliable assessment to identify areas of growth opportunity. From those results, we can develop a plan of development which bolsters weaker areas and leverages stronger areas. The final aspect of a successful personal development plan relies on having one or more people who can support you, give unbiased, non-judgmental feedback, and help you make course corrections.

Organizational Culture

The foundations of a strong organization are:

1. Developing a clear and compelling Purpose

2. Identifying the organization’s Mission to achieve the Purpose

3. Agreeing on a set of Values by which to carry out the Mission

4. Adopting a Servant Leader attitude throughout the organization

An organization’s Purpose is the “Why” of its existence. It’s not what it does as much as what it is striving to accomplish. It is a statement of the greater good it is attempting to achieve. It answers the question: “Why are we here?” and helps give clarity and focus to each person in the organization. It is the yardstick by which decisions are measured.

An organization’s Mission is the “What” of an organization. It is a definition of what the company does to achieve its stated Purpose. It begins to define the core proficiencies of a business and helps keep it focused on achieving its Purpose.

An organization’s set of Values is the “How” of an organization. It defines what an organization most values in the execution of its Mission. It’s not an all encompassing list of possible values as much as a statement of what the organization most values in its people and their conduct. It defines behaviors and culture within an organization. It helps set the guidelines of what is and is not acceptable.

At the core of Servant Leadership is the premise that the customer is the most important person to the organization. As a consequence of that premise, it only follows that the most important people to the customer are the frontline staff. They’re the people who customers interact with on a daily basis. This understanding leads to the philosophy that the job of the manager of the frontline people is to make their jobs as easy and effective as possible so the customer has the best experience possible. The result is an organizational chart that looks like an inverted pyramid. This servant attitude focuses leaders on developing those around them. It leads to people working together in a collaborative, solution-oriented environment.

How does one go about developing Purpose, Mission, and Values? Falling back on our understanding of Servant Leadership and the importance of everyone in the organization, the creation of Purpose, Mission and Values requires input from people in all areas of the company. They (the Purpose, Mission, and Values) need to be relevant to all involved, they need to be consistent with one another, and they need to be used consistently as a yardstick for decisions and policies. There’s nothing worse than developing Values and just paying them lip-service by not living them day-to-day. A practice like that lacks integrity and actually becomes a demoralizer.

In summary, when we combine personal competency in all areas of leadership skills with an organizational culture which supports people, their development, and their success, we end up with exceptional leadership which, in turn, inspires the best effort in others.

Written by Michael Beck, Executive Coach and Trainer.  He can be reached at 866-385-8751 or http://www.clientmonkey.com  Get your free program on Power Recruiting & Prospecting at: http://www.powerrecruitingandprospecting.com

Permission to reprint with full attribution.  © 2008 Exceptional Leadership, Inc.